Day One 9th December 2019

The Global Safety Environment


Chairman’s opening remarks

Al Corner, Executive Director, Egis Aviation


Dubai Civil Aviation Authority welcoming address


Emirates welcoming address

Capt. Mark Burtonwood, Senior Vice President – Group Safety, Emirates


Collaboration in safety – setting the scene for WASS

This session will introduce how the design of the Summit will showcase the value of collaboration in aviation in enhancing safety through a series of speakers and topics aimed to provide you all with specific value to help your organisation.

Huw Ross, Principal Consultant, Helios


Working together – building cross industry partnerships to enhance safety

How do regulators engage with stakeholders to ensure effective implementation of safety standards? How can airlines and ground handlers work better together? What are the areas of shared expertise? Are there areas of differences in approach that must be preserved and not homogenised? What are the big threats to be overcome and what changes will have the biggest direct impact on the aviation sector’s ability to fly safer?

  • Safety and security – building stakeholder consensus
  • Collaborative programmes to increase safety levels across stakeholders
  • What are the road blocks to communication between different stakeholders?
  • How should regulators be involved to drive safety across the whole industry in a collaborative way?


Joe Gazzolo, Senior Captain, Gulf Air

Richard Gimblett, Managing Partner, HFW 

Ismail Kashkash, Director – Engineering Lab, Aviation Investigation Bureau


Enhancing safe and secure operations – developing safety capability through collaboration in emerging markets

This session will explore:

  • Safety for growing local airlines and airports
  • How can aircraft manufacturers help growing markets enhance safe operations?
  • Partnering with airports and airlines
  • Increasing the expertise on safety among developing and under developed countries


Ahmed Hussein, Safety Manager, Badr Airlines

Mohamed Elshorbagy, Vice President for Safety and Quality, EGYPTAIR


Morning networking break


The importance of change management as part of an effective SMS

Carl Holt, Manager – Safety Management System, Emirates


Aviation risk management

Gareth Lloyd Evans, Manager Flight Operations Risk, Emirates


Use of new technology to reduce incidents

Susan Morton, Manager Culture Change, dnata




Afternoon Workshops

Workshop A – 14:00 – 17:00

Root cause analysis

Effective root cause analysis and corrective action is a regulatory requirement for good reason. A problem will simply return without a full understanding of why it occurred in the first place; leaving you exposed to the same risks and inefficiencies. With multiple methodologies available, how do you choose which one is the right one for you, and how can you be sure that your proposed solution will be effective?

Join our workshop to learn from current thinking in the subject and to share experiences and best practice with your peers.

Bob Simmons, Director, Baines Simmons      


Workshop B – 14:00 – 17:00

Practical application of Safety II principles to drive safety improvements with stakeholders

This workshop will explore how the introduction of Safety II principles, as described by Professor Erik Hollnagel, can be practically applied within an organisational Safety Management System. This workshop will use the experience of the attendees to develop a stakeholder activity relationship map for the entire aviation industry. Then we will explore how we use that within a Safety II context giving attendees the practical experience of Safety II they can use in their own organisations.

Huw Ross, Principal Consultant, Helios

Adam Johnson, Senior Consultant, Helios


To register for a Workshop, please email to

Day Two 10th December 2019


Chairman’s opening remarks


“The Future” – how multiple stakeholders can work together for ground safety continuous improvement


Anastasia Argyrou, Safety Manager, Emirates

Michael Elmir, Head of Safety (DXB Airport Operation), dnata


Leadership visibility – the importance of advocacy vs. awareness


Nicole Stewart, Organisational Behaviour Specialist, dnata


Panel discussion: improving safety of ground handling operations

Ensuring that operational standards are communicated to staff through effective training and safety promotion

  • Identifying minimum operational standards of safety and matching safety procedures with aircraft operators
  • Standardisation, simplification and reduction in level of complexity and confusion by staff
  • Reduction in incidents and accidents due to complexity and confusion

Ahsan Farooq, Area Operations Manager – Middle East, Chevron International


Managing risk, liability and mitigating exposure in ground handling

Charles Cockrell, Partner, HFW


Morning networking break


Learning from investigations

Ismail Kashkash, Director – Engineering Lab, Aviation Investigation Bureau


How will AI enhance aviation safety?

  • How will AI enhance aviation safety?
  • Where are the areas that AI will have the biggest impact on ensuring safe operations?
  • What fail-safes must be put in place?
  • What are the challenges to integrating AI into existing SMS?
  • How will culture need to adjust to trust AI?

Just culture as an enabler for ground handling safety

  • Implementing just culture in ground handling
  • Just culture as an enabler for safety culture
  • Achieving leadership understanding and buy-in
  • Crossing departmental boundaries

Mohammed Raad, Regional Head, QHSE – Middle East, Swissport

Mohammed Salama, Safety Manager, Riyadh Airports




14:00 -17:00

Afternoon Workshops

Workshop A –  14:00 – 17:00

How to develop a safety strategy for an aviation organisation

A practical workshop to apply step by step process for the development of a safety strategy in an aviation organisation.

Vangelis Demosthenous, Founder, Kratis


Workshop B – 14:00 – 17:00

Compliance monitoring – a potential profit centre or a just another necessary evil?

With the performance-based environment acknowledged as the future of aviation safety regulation, Baines Simmons’ Director, Bob Simmons, explores what this means for organisations and its impact on the compliance monitoring function.

The performance-based approach has been conceived by regulators not only to promote the attainment of greater safety standards but also to align safety with business and operational success through encouraging the development of integrated management systems.

So, what is the role of the compliance monitoring function in this world where safety is intrinsically entwined with that of business success? Is the compliance monitoring manager’s role just to assure compliance or is there now a demand that the function transforms itself into something that helps its organisation to truly reap commercial success?

Join our workshop to share your views and debate how compliance monitoring should be considered in your organisation.

Bob Simmons, Director, Baines Simmons   

To register for a Workshop, please email to